Privacy Policy

This Privacy Policy handles the way PenguinPen maintains uses, discloses and collects information from users of its website. The privacy policy is applicable to all the products and services offered by PenguinPen.

Personal identification information

PenguinPen owns the right to collect personal identification information in a few ways from users like when the users visit the website, place their order, subscribe to newsletter, fill a form with the required information, while being connected with some other resources, features, services or activities. The users of the website might be asked for name, phone number, mailing address and email address. The information will only be collected if they are willing to submit it voluntarily. The users of the website have the right to not supply personal information. This will affect their connection and activity on the website.

Non-personal identification information

PenguinPen can collect non-personal identification information about the users when they come in interaction with the site. Such information includes the name of the browser, the computer type, and some technical information about them such as the ISP or operating system.

Browser cookies

In order to enhance the sure experience, our website may utilize the cookies. The web browser of the user places the cookies on the hard drive to keep track of the record and to track information about them sometimes. It is totally up to the user if they want to allow their browser to use or refuse cookies. If you do not allow the cookies, there are some parts of the website that might not work.

How we use the information we collect?

The personal information of the user might be collected by PenguinPen for following purposes:

-To make customer service better

The information that a user provides to PenguinPen helps in responding to your requests. The customer support can be made more efficient in this way.

-To personalize the user experience

The information that you provide might be used to understand how a user avails the resources and services that are provided on your website.

-To improve the Site

The feedback that you provide would be used to improve the services and products.

-To process the payments

The information that users provide while placing the order might be used to give service to the order. The information is not shared with third parties except if really necessary.

– To send periodic emails

The information might be used to respond to the requests, questions and inquiries. The users will be receiving emails if they enter in our mailing list.

How we protect your information

We protect your information from unauthorized destruction, disclosure, alteration and access. Also your personal information like transaction data, password ad username and kept within the storage of our website.

Sharing the personal information

We do not own any right to sell the personal information of a website user. We might share demographic information. We might use help of other services to send emails or take surveys.

Third party websites

We are not responsible for controlling the links or contents that may appear on the websites of out sponsors or advertisers.

Changes to the privacy policy

PenguinPen owns the right to update the privacy policy any time. The updated date will be mentioned on the bottom of this page. In order to not miss anything, it is recommended that the users of the website and the customers visit this page frequently.

Acceptance of these terms

If you used the site, this means that you accept this policy. If you do not agree with the policy, then don’t use the website.

Contacting us

If you have queries regarding the privacy policy, or queries regarding the site, write to us at:


info [at] penguinpen [dot] com